Privacy Policy

ALPHA MARINE PRO

Last updated: October 2025


Who We Are

Thank you for choosing to be part of our community at Alpha Marine Pro. We are dedicated to protecting your personal information and respecting your privacy.
If you have any questions or concerns about this privacy notice, or our practices regarding your personal information, please contact us at info@alphamarinepro.com.

When you visit our website www.alphamarinepro.com (the “Website”), or use any of our online services (collectively, the “Services”), you are trusting us with your personal information. We take this responsibility seriously and strive to handle your data safely and transparently.

This Privacy Policy explains what information we collect, how we use it, and what rights you have. If you do not agree with any part of this policy, please discontinue the use of our Services.


1. Information We Collect

We collect personal information that you voluntarily provide when you:

  • Contact us through our forms, email, or phone;

  • Create an account or place an order;

  • Subscribe to our newsletter or promotional communications;

  • Leave a comment or review on our website.

The types of personal data we may collect include:

  • Name, email address, phone number, and shipping/billing address;

  • Payment details (processed securely through our payment provider);

  • Any other information you choose to provide (e.g. messages or service requests).

We also collect certain information automatically when you visit our Website, such as:

  • IP address, browser type, and operating system;

  • Pages viewed, time spent on site, and referral links;

  • Cookies and similar tracking technologies (see Section 4).


2. How We Use Your Information

We use your information for legitimate business purposes, including to:

  • Process and deliver your orders;

  • Communicate with you about your order, inquiries, or support requests;

  • Send administrative or promotional messages (only if you opted in);

  • Improve our website, products, and customer experience;

  • Comply with legal obligations and prevent fraud.

We never sell or rent your personal data to third parties.


3. Comments

When visitors leave comments on the site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (called a “hash”) may be sent to the Gravatar service to check if you are using it.
After approval, your profile picture will be visible to the public next to your comment.
You can review Gravatar’s privacy policy here: https://automattic.com/privacy/.


4. Media

If you upload images to the website, avoid including embedded location data (EXIF GPS).
Visitors to the website can download and extract location data from uploaded images.


5. Cookies

Cookies are small files stored on your device to improve user experience.
We use cookies to:

  • Remember your login information and preferences;

  • Enable website functionality;

  • Analyze website traffic and improve performance.

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for one year.
Login cookies last for two days; display option cookies last for one year.
You can delete or block cookies through your browser settings at any time, but some parts of the site may not function properly.


6. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, or articles).
Embedded content from other websites behaves as if you visited the other website directly.
These websites may collect data, use cookies, or track your interaction with the embedded content.


7. Who We Share Your Data With

We only share your data with third parties when necessary to provide our services, such as:

  • Payment processors for secure transaction handling;

  • Shipping companies for order delivery;

  • IT and hosting providers who maintain our website and databases.

If you request a password reset, your IP address will be included in the reset email.
All service providers are bound by confidentiality and data protection agreements.


8. How Long We Retain Your Data

If you leave a comment, both the comment and its metadata are retained indefinitely.
This helps us recognize and approve follow-up comments automatically.
For registered users, we store the personal information in their user profile.
All users can see, edit, or delete their personal data at any time (except their username).
Website administrators can also view and edit that information.


9. What Rights You Have Over Your Data

You have the right to:

  • Request a copy of the personal data we hold about you;

  • Request correction of inaccurate data;

  • Request deletion of your data (“right to be forgotten”);

  • Withdraw consent for data processing at any time.

To exercise these rights, please contact info@alphamarinepro.com.
We may request proof of identity to verify your request.
This does not include data we are required to retain for legal, administrative, or security purposes.


10. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.
We host our website and data on secure servers located in the European Union, in compliance with the General Data Protection Regulation (GDPR).


11. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to secure your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security but will always act in accordance with the applicable data protection laws.


12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.


13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:
info@alphamarinepro.com
www.alphamarinepro.com